Updated: May 23, 2018
- About Australia – www.aboutaustralia.com
- About New Zealand – www.aboutnewzealand.com
- About Papua New Guinea – www.aboutpapuanewguinea.com
- About Fiji www.aboutfijitravel.com
- About Australia Diving
- Other services owned and controlled by About Australia
Our postal address is:
226 W Rector, Suite #1
San Antonio, Texas, 78216, USA
Office Hours: 8.30am – 5pm (M-F, CT, USA)
About Australia takes the security of all personal data very seriously. We take precautions to maintain the security, confidentiality, and the integrity of the information we collect. Such measures include access to controls designed to limit access to the information to the extent necessary to accomplish required tasks. We also employ various security technologies to protect the information stored on our systems. We routinely test our security measures to ensure they remain operational and effective. Additionally, we have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you.
How to control and access your personal information
If you wish to contact us regarding your personal data to for the following reasons, please send a message (link) or call 1-888-359-2877.
- Correct personal data held by us
- Request access to personal data
- Discuss the processing of your data
- Remove your data from our systems
To alter your marketing preferences, please use the Email Preferences link provided in any of our emails or click here.
To Opt-Out of email marketing all together, please use the Unsubscribe link provided in any of our emails or contact us.
Types of information we collect
How we obtain your personal data
Directly from you via our website, email, in person, by telephone or other electronic form of communication. This includes when you:
- Fill out a form on our website
- Book an appointment
- Use our Live Chat feature
- Subscribe to receive tips and destination information
- Enter a competition or promotion
- Complete a survey
- Request a Quote
- Fill out a form at an event
- Send us an Email
- Return Travel Authorization Forms
Through automated technologies, such as cookies, server logs, site tracking and other similar technologies often through third parties, such as:
- Analytics providers
- Advertising networks
- Search information providers
- Providers of technical, payment and delivery services,
- Data brokers
- Travel Agents
How we use your personal data
Provisions for Special Categories of Data
Who receives your personal data
When your Information is Published on our Website or Social Media Outlets
How we use your information when you inquire
If you have made an inquiry on one of our websites, in person or over the phone, your personal data will be used to contact you regarding your inquiry. Since you have supplied your information and shown interest in our service, a Destination Specialist or other employee will call and/or email you several times.
If they are unable to reach you or you decline to purchase from us, you will be enrolled in our marketing program with the option of opting out at any time.
If you wish us to contact you by a preferred method, please let us know by sending us an e-mail. Please provide us with your name and phone number so we locate your data and update it accordingly.
Information about our Email Marketing
How we personalize our marketing to you
Your responsibilities when you provide personal data about others
You must ensure the individual concerned is aware of the various matters detailed in this Privacy Notice, as those matters relate to that individual, including our identity, how to contact us, the way in which we collect and use personal data and our personal data disclosure practices, that individual’s right to obtain access to the personal data and make complaints about the handling of the personal data, and the consequences if the personal data is not provided.
Accuracy of your personal data
It is important that the personal data we hold about you is current and accurate. We take all reasonable precautions to ensure this, but we do not proactively check or verify the data provided by you. Please keep us informed if your data changes during your relationship with us. We will not be responsible for any losses arising from any inaccurate, inauthentic, deficient or incomplete personal data that you provide to us.