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Client Reviews of About Australia Travel Agency
About Australia was amazing to work with making this a vacation of a lifetime! I would highly recommend their services to anyone wanting to travel to Australia. The itinerary was great. The hotels we stayed in were not only wonderful, but were located in super convenient in relation to exploring the cities we were in. Any questions or concerns i had were immediately addressed. Customer servic(...)
Great planning, awesome communication, and perfect itinerary setup by Kelsey!! Perfect hotel locations to access the wonders of each city within walking distance!!! Australia was amazing, adventurous, and relaxing!! Great job About Australia!!
Everything was well planned out and taken care of before we flew to Sydney. Plans went smoothly. We had a few changes to make during the planning and Koda was very helpful.
THANKS GUYS FOR THE SERVICE. HAVE NO PHOTOS TO ATTACH UNFORTUNATELY
3 countries, 13 flights, 31 vouchers, 0 problems.
This was a well orchestrated trip by Ana at AboutAustralia of Australia, New Zealand and Papua New Guinea.
We used About Australia for our 2 week honeymoon. They were very easy to work with and helped us create the perfect itinerary. I loved how customizable everything was and it was very reassuring knowing everything was taken care of. We only had one issue the whole time and that was with our pickup from the airport when we first arrived in Sydney. It wasn’t the way we wanted to start our honey(...)
We enjoyed a great time in New Zealand. We particularly enjoyed the scenic South Island, and Hobbiton on the North Island.
A most excellent vacation as a result of working with Marissa Stroud! Perfect accommodations, wonderful tours, and accommodating flights with Virgin Australia.
It was an awesome vacation except for the 24 hours of traveling(LOL).
The hotels were great but made you pay for WIFI, the US does not make you pay for it.
I would definitely recommend to everyone.
The only feedback I would like to offer pertains to the Penguin Parade excursion. We had no idea how the day would unfold. Turns out, no one was dressed appropriately seeing that Phillips Island is quite breezy and the temps drop as the sun goes down! If you could suggest that long pants, or even a jacket and blanket are brought, would have helped keep everyone more comfortable as we wai(...)
Koda was absolutely amazing. Truly the best trip of our lifetime. We cannot thank you all enough for this. We will always use Koda for future trips. 100% satisfied. About Australia will be referred by us to everyone.
In cairns our pickup to airport for trip to sydney was not organized well. The driver picked us up too late and had 6 additional stops! Claudia and I ran to checkin and there was a long line. So she went to priority and I went to service desk. The service desk checked us in. We were lucky to make the flight due to our quick thinking. Also, we were not that pleased with the location of (...)
Overall, our trip was wonderful. Unfortunately, they had to change agents in the middle of planning so we lost some continuity. Majority of accommodations were great. Tours selected wonderful. My only recommendation for those using About Australia, thoroughly check and read all final documents including seat assignments on airlines.
The trip was worth the money. However, VERY disappointed with location of hotel in Sydney. Although BREAKFREE ON GEORGE was a very nice hotel/apartment I did not appreciate being in the middle of Chinatown.
Virgin Australia made the lengthy flight enjoyable.The hotel, Breakfree, was in the heart of town, spacious clean comfortable room and front desk staff bent over backwards to assist us with all kinds of requests. The tours were informative and fun. We had time to do a few things on our own, like having dinner at the top of Sydney tower our last night. On the Blue Mountain tour, we even had an(...)
We had a fantastic experience. Knowing it may be our one and only chance to see down under, we squeezed in as much as possible in 2 weeks. We went to Melbourne, Sydney, Auckland (Tasmania) and New Zealand. The flights, tours and all airport/hotel connections all went off without a hitch. We scheduled many tours but our favorites were the Feeding Frenzy at Bonorong Wildlife Sanctuary in Tasman(...)
Fabulous trip to Australia and New Zealand. We asked for photography opportunities-- landscape and wildlife and that's just what we got at a reasonable price. Ana was with us every step of the way to include during the trip, when a hotel owner thought we had unintentionally left things in a room. Amazing service-- friendly, efficient and spot on. Thank you to Ana and to the owner, Paul, too, (...)
My husband and his brother had a very nice time in Australia. Thank you for your help in coordinating this adventure.
The trip of a lifetime for us. All the arrangements worked out beautifully. The accommodations were excellent. All the transportation arrangements happened as expected and we were extremely pleased. Loved all the included tours and those that we chose to do on our own. One day at the Great Barrier Reef, the next at the Rainforest. We especially loved the city of Cairns. Truly one of the best(...)
Koda Boulton was the one who helped me and she's was amazing even with all my questions and my unfortunate criminal background. Still got in with no problems and had a great itinerary set up. Couldn't have seen Australia in a better way than that. Strongly recommend About Australia. Good price too! Flexible.
Our flight to LAX was delayed due to weather connections (our booking), and therefore missed our flight to Melbourne. However, Virgin Australia was wonderful & put us on a flight to Sydney just a few hours later with a connecting flight to Melbourne to arrive only 5 hours late [THANKS VIRGIN!]. All accommodations were great [Rose Gums the favorite despite heat]. Also John & Sue in Port Dougl(...)
We got such a great deal, it made me wonder “what’s the catch?” No catch, just a wonderful adventure!
We had a fantastic and wonderful experience. All our connections went smoothly and the Mantra hotels were very clean and in great locations. The three excursions that were booked for us were exceptional. We would definitely recommend your company to our friends.
Chris was great at helping me plan my trip to visit my daughter in Australia while she was studying abroad. We had 2 weeks and a tight budget! He was great at accommodating me. We decided on Cairns, Sydney and Melbourne. The only hiccup was the transfer from Melbourne airport to hotel. The company called con-x-ion (I think that’s how it’s spelled) had the smelliest van I have ever been in. Th(...)
We managed to see many of the highlights of several locations in Australia without feeling too rushed. Also received good advice how to plan for the excessive heat, which was quite a change from the snow we left here, and some inside information on hot spots and recommended activities. I especially appreciated Ana's patience as we made some last minute changes in plans. Having the transport(...)
Melbourne: accommodations were clean and well-located, and the desk staff gave helpful recommendations - it's a walking and foodie city (excellent tour by Monique) - great tour to the animal farm and little blue penguins
Uluru: beautiful accommodations - good dining options - sunrise and sunset tours to Uluru and Kata Juta were amazing - again, informative guides
Cairns: (would have liked (...)
Thank you Ana ,you are the best and very professional.
Amazing trip to Australia !!!!!!
Very soon will be back with our son Richard.
We did 24 days in Australia/Tasmania in March/April and loved it! About Australia made all the custom arrangements and things went so smoothly. We had two small issues which were quickly corrected...thank you! Accomodations were great, flights were easy, and the tours were very nice. Loved Kangaroo Island and Tasmania! Would do it all again :-) Thanks to all the agents who helped us!
Everything was as good or better than we expected. Sydney was great. Melbourne was very good. The events all worked out well and were better then expected.The return flight was terrible, since it was badly planned by you or Qantas, who ever planned the connection. There was no way for anyone to make the connection to Phoenix. But other then that, it was a great trip. Lou
We couldn't be happier with our trip to Australia that we booked through "About Australia" Travel Agency. Our agent Ana, helped us customize our trip & figure out 3 cities to visit & an excursion in each city to do. The accommodations were convenient & comfy. The excursions got us out & about the city so we could figure out more places we wanted to visit. Ana walked us through getting all o(...)
Absolutely no complaints! Great accommodation! Everyone was on time to pick us up! Really enjoyed Australia!
It was amazing, the experience was well worth the cost.
Our first trip to AUSTRALIA did not disappoint! Our Itinarary was perfect for us Alaskan adventurers! A well rounded trip from Sydney to Cairns and so much in between. We hiked in the Blue Mountains and swam at Lake Eacham walked amongst the kangaroo s and Cockatoo s and held the precious Koala bears. We romped in the rain forest and stayed at Rose Gums enjoyed the 3 bedroom treehouse with (...)
Had a fantastic time. Great flight arrangements, great cities (Melbourne, Cairns, Sydney), great tours, great food! Our accommodations were very nice, but the location of one was a bit inconvenient (better if had a couple of upgrade options in larger cities). For the most part, we had excellent weather; it rained on two touring days but we were still able to appreciate the sites with the exc(...)
Thoroughly enjoyed our vacation - Princess cruise New Zealand was great. Hotels in Sydney, Gold Coast were excellent, our hotel in Cairns the room itself was lovely, unfortunately the view from the room was a steel roof and brick wall - again the room itself and the staff were very nice.
Our trip was absolutely amazing! I usually like planning my own trips, but this time around we were in the midst of planning our wedding as well. In addition, we felt like we did not know enough about the South Pacific to know where wanted to go. Our trip was put together beautifully, and honestly we wouldn’t change a thing. Every single flight and shuttle from the airport was on time, ever(...)
We had a great first time trip to Australia. Darin and About Australia were great to work with. The sites we visited were fantastic. The hotels were excellent. The day trips and operators were first tier. Everything about the trip went smooth and was above expectations. Well Done!
Awesome trip, can’t wait to do another!
What an amazing experience. The accommodations and extra excursions we did were wonderful. The only thing I would have changed was I wished we had a little more time in Sydney (it was more like a very long layover rather than a visit to the city). Ana was wonderful and helped us plan a trip I will always treasure!
This was my first time using About Australia and I was extremely happy with their services. They did an excellent job. Everything was just perfect. The transportation, the hotels, the locations was all spot on. My sisters and I were very pleased. I highly recommend anyone visiting Australia and New Zealand to use About Australia. Thank you so much Marissa for everything you did to make our va(...)
About Australia made it easy to plan our trip to Australia and included everything we needed, ensuring we did not miss any of the most popular attractions. We absolutely loved our trip and are already talking about going back.
Great flights on Qantas, excellent room accommodations (awesome view from Short Stay apartment in Melbourne), loved being up-close with koalas, kangaroos, wallabies , and adorable fairy penguins. Our guides, Monique and Yasmin, were lovely, and snorkeling on the Great Barrier Reef, was amazing! Australia should be on everyone’s bucket list!
The whole trip was very well organized . Starting with planning the trip consulting Darin Hendry, he made us feel very comfortable and assured us that we would be well taken care of. He told us what to expect at every cities we stopped. The instructions at each airports when we arrived were so detailed. We felt so at ease in unfamiliar places. The whole trip was very relaxed because we travel(...)
Accommadations were excellent except at the Short Stay Apartments where we were required to walk to another of ther properties— The Australis—which was quite difficult for us to get to with all our luggage. I think it was the one at Kangaroo Island that also wasn’t a good experience because of having to climb 2 flights of stairs to get to the room. The trip to the Great Barrier Reef on the Qu(...)
About Australia did a fantastic job planning our trip. We enjoyed the flexibility of designing it based on our preferences. I highly recommend this service!
I had a nice time in Australia. Had the opportunity to meet 4 other women on a similar adventure from various parts of the US. Their package very similar to mine so we spent time doing activities together and having meals together.
I would recommend that you ask more questions about the activities if you are going to book them through the travel agency. There was very limited information g(...)
About Australia and Christopher Reeh set up the most amazing vacation for us. If there was a rating above 5 stars, we would place these travel experts into that category.
Traveling to New Zealand and Australia had been on our wish list for awhile and putting trust in Christopher with our travel plan destinations was the best decision we could have made.
Thank you for the memories.
Ana did such an amazing job! She was super kind and patient through out the process and helped answer any and every question I had. She did a wonderful job of getting a grasp on what I was interested in and everything I needed to support completing the entire trip. We had fantastic tours, hotels, and transportation the whole. It really took the stress out of the traveling and allowed us to ju(...)
I first asked for a quote, only to find out (while on a short trip) that the trip had been booked. All I wanted to know what the "and up" cost would be for the advertised one. However, it was an excellent price, so I booked it. It seemed too short for the time spent in the airplanes, but we enjoyed the opportunity to see things out of the cities, we added a Dainforest Trip out of Caines, a(...)
We really enjoyed the tours that we were scheduled for. The guides on all the tours were excellent, they were all knowledgeable, a lot of fun, we enjoyed chatting with everybody.
We engaged with About Australia (Darin Hendry) nine months ago for a recommendation on an itinerary for a first time visit and 20th anniversary trip to Australia.
From the beginning the guidance, interaction and ultimate proposal was spot on.
The 2-week journey offered an exceptional variety of terrain, climate and experiences. First stop the Tablelands, rainforest, then beach town, the(...)
We really enjoyed our Australia vacation, especially our visits to Sydney, Melbourne, and Port Douglas. Everything went smoothly - no problems with travel arrangements, and the accommodations were comfortable and spacious. Our snorkel/scuba trip to the Great Barrier Reef was wonderful. Thanks to About Australia for helping us plan the trip of a lifetime!
It was a wonderful trip. well organized. Hotels and people I had to deal with were excellent. I would highly recommend
this outfit to anyone who wants to go to Australia.
I wrote as soon as we got back, but the email did not go through. You did a superb job of booking everything! The trip was perfectly smooth. Both Australia and New Zealand are beautiful and the people are kind. We snorkeled, zip lined, walked, went on planes, trains, gondolas, boats and ferries. We attempted to do every activity and site available and I think we succeeded! Thank you. (...)
The accommodations were wonderful and the excursions were amazing and informative. Thank you for some amazing memories
We had the best time and I highly recommend Ana Musgray & the "About Aus/NZ" team. I looked into a lot of different agencies prior to planning our honeymoon to Australia and New Zealand. Truth be told, I originally planned to complete all aspects of our trip myself. When finding the "About" team, I loved that they specialize in only a few different places. I also liked how they gave us the ab(...)
Ana Musgray helped me plan my dream trip to Australia and New Zealand. Everything was so well organized all the transfers,or coach buses were right on time and ran seamless. This county is absolutely beautiful and the people on my tour were so much fun! I had the time of my life and will never forget my amazing holiday! I hope to return one day and will definitely contact Ana again.
Our trip was amazing! Sydney, Fraser Island, and Airlie beach are places we cannot wait to go back to!!! So grateful for the recommendations and trip planning/organization.
TO BE FILED UNDER... WHO NEEDS A TRAVEL AGENT ... UNTIL YOU DO!
We traveled to NZ and AU in March and April this year. After a great deal of discussion with friends and colleagues about where to go and how much time to spend, we headed off.
NZ was first, not only was it one of the most spectacular Venues i have ever been lucky enough to visit, but the driving on the "Other side of the(...)
Going to Australia and snorkeling at the Great Barrier Reef has been #1 on my "Bucket List" since I can remember! All the stars fell in line this year, so we decided, "This is it...we're going!"
About Australia came highly recommended to us by some friends who LOVE Australia (and are going again with them next year for the 5th time!!), so we contacted them to check them out and get the bal(...)
Booking through About Australia made the trip very easy. It was nice not to worry about finding accommodations and flights and they provided good recommendations for each location. I would use the service again. I did feel that we spent too much time in some places and not enough in others, but that likely kept flight costs down.
My only concerns were that two of the accommodations didn't (...)
Fantastic trip, and so affordable! Great flight, outstanding accommodations with wonderful views--39th floor in Melbourne!--Great Barrier Reef and Penguin Island were excellent experiences! Monique and Yasmine were such entertaining guides. This trip with my daughter was one of the very best in this traveler's memory!
Jeanne and I highly recommend a trip to Australia and to use About Australia for your arrangements! Everything they recommended we tried to fit into our schedule and it was well worth it. We especially loved Cairns and snorkeling on the Barrier Reef and hope to go back again at some point to spend more time there. One day on the water was not enough!
All of our flight arrangements made by Ab(...)
About Australia was a great company to work with, did a fantastic job in all the planning. thank you
I wasn't totally convinced that this would work out. But, it did. Darin Hendry did a fabulous job of making our trip perfect. I was worried- I didn't have to- he's a 5 star pro. We loved it all.
Our 10 day trip to Eastern Australia was extremely enjoyable, and a valuable learning experience. Surfers Paradise was reminiscent of our days on the Jersey shores, only better. The area was very clean, there were many good restaurants and plenty of sites to see. We did sign up for a 1/2 day tour of the waterfalls and rainforest. We could have avoided this since the waterfalls and rainforests(...)
Our trip was so smooth and so affordable we could not believe it! Accommodations were wonderful - clean and right in the middle of the action in all 3 areas we travelled. Flights were wonderful and transfers reliable and on time. I cannot think of a way it could have been better!
It was am amazing trip that covered a lot of the country. Only regret was we were running out of time and would have liked to spent more time in each location. Do your study before you go, the instructions in the voucher help but the little things you can miss make it important to study and plan.
Australia is beautiful. Our trip was well planned and very organized. Daily vouchers were easy to understand and all travel documents were very organized. Darin was extremely helpful and readily available for questions and concerns. I would definitely recommend About Australia for your travel needs.
About Australia and About New Zealand planned our honeymoon amazingly! From listening to the activities we desired to do while there, to ensuring those happened, and arranging all our flights and accommodations, About Australia was great to work with. Our visas were secured and all our travel documentation was provided, which made traveling a breeze! And we had a lot of traveling to do in the(...)
My husband and I heartily recommend About Australia. Although I had done a great deal of research myself, it was wonderful to have these pros take over the details of day trips, accommodations, flights, transfers, and car rental. They put us in hotels that were wonderfully located but met our budget requirements. All three weeks of our Aussie adventure came off without a hitch.
Great trip. Loved every moment of it. Just what I wanted and more.
Everything went smoothly. The accommodations were conveniently located. The transfers were on time. The Short-Stay property in Melbourne was above average. Cairns was an interesting experience.
THIS TRIP WAS AMAZING WAS ABLE TO SEE DIFFERENT LOCATIONS THROUHGOUT AUSTRALIA, EVERYTHING FROM THE FOOD TO THE PEOPLE WAS AWESOME. ALL OF OUR ACCOMODATIONS WERE FANTASTIC. ABOUT AUSTRALIA IS THE ONLY WAY TO GO IF TRAVELING ABROAD TO AUSTRALIA.
Best Vacation EVER! I'm not one to write reviews - but our trip to Australia was perfect in every way. From the flights, to the transfers, accommodations, & excursions - everything went without any hitches. Accommodations were comfortable, and the people so very nice. We have NO complaints.
Ana, our rep with About Australia, put a trip of a life-time together for us. Thank you (...)
Everything was perfect for our trip. Everything I wanted to see and the package Chris put together was perfect. It was action packed but got to see everything we wanted to see. Working with About Australia was smooth and an easy process. Chris spend a lot of time putting the package together and we couldn't be more pleased. All the hotels were in great locations for us to visit the sites. C(...)
Can not describe how wonderful this trip was. Every flight perfect with pickups always on schedule. Each hotel was better than described. The excursions where a highlight of every city and where very fairly priced. We added some additional tours and Chris Reeh our agent from "About Australia" handled these additions with ease.
We enjoyed every day and night . Pickup for tours always on time(...)
About Australia (Joanne) did a great job working with us and customizing our trip. It was what we wanted. We certainly saw the bush and outback several times. We found animals in the wild besides at sanctuaries and Steve Irwins Zoo. We believe we saw the real Australia and not just cities. The train trips were what we expected and then some. When they stopped and let us off it was very (...)
Australia is a big country!! We are so glad we used "About Australia" tour and self-guided services!!!
Sydney was a beautiful city!! clean and lots of action at Darling Harbor ... Our accommodations were two blocks from Darling Harbor ... Easy walking distance to everything: Sydney Opera House, Harbors, Fish Market, and boat taxis to Manly...
The first half of the trip we used three(...)
Really wonderful trip. Everything was arranged ahead of time. All hotels were great. The tours were lovely, including the optional daintree dreaming tour. Well, well worth the money
I asked for a trip to Australia focused on Australian animals and I enjoyed it immensely. I petted koalas at the Australia Zoo and at several wildlife refuges, and photographed them out in the wild. I fed and petted kangaroos and wallabies at the Australia Zoo and at several wildlife refuges, and photographed them out in the wild. While snorkeling on the Great Barrier Reef, I photographed mul(...)
We had a great time, everything happened as planned. No issues there.
The hotel in BroadBeach was great. Hotel in Cairns was old but do able. The hotel in Sydney was not good.
Luckily we changed the plan to stay 3 nights in Cairns and 3 nights in Sydney instead of 4 nights in Cairns. That would have been a big mistake. 2 nights in Cairns would have been enough.
We added a Blue Mou(...)
Airline schedule, visas, hotel accommodations, tours were all excellent. The hotels chosen in Sydney, Melbourne, and Port Douglas were excellent both in terms of the venue and the locations in each city. In Sydney, Potts Point was relaxing but close enough to everything to provide a great experience. Melbourne felt busy, but Melbourne Short Stay Apartments were outstanding. And in Port Dougla(...)
Marissa really helped us plan the perfect vacation. She was always available by phone or email, even sometimes after hours. I had a lot of questions and made some changes, and she was very accommodating. We were visiting our son who is attending the University of Newcastle for a semester. We stayed in Sydney and Newcastle during our trip. Some of our favorite things were the sunset cruis(...)
We really enjoyed our trip to Australia. The accommodations exceeded our expectations, especially the apartment in Melbourne. Our first trip to Australia was unforgettable!
The trip you helped me put together for my clients was absolutely perfect!
Thank you so much!!
I reviewed properties with the travel agency which had some issues, and these comments are said to be considered for future clients. I'm awaiting resolution of an airline baggage charge with which the agency is assisting.
I'll try to post photos after I'm back from catchup mode; having been away a month.
Thank you Ana, for your great service!
Thanks, Darin, for the wonderful trip you designed for us in Australia. We had a blast! The hotels were right in the middle of things, the tours were amazing and first class, and if I needed advice you were right there for me. I would not have been able to plan this trip without you because you had been to Australia and you knew just where to send me, and in the style I wanted.
About Australia put together a perfect trip for us to Australia. Their suggestion that we fly Premium Coach on Virgin Australia worked out great, we slept well both ways and literally experienced no jet lag either direction. We were pleased with all of our accommodations and excursions, and when one of our flights inside Australia was cancelled, the owner was immediately on top of the situa(...)
Tyler planned an amazing trip to Australia and New Zealand! Everything went smooth from the time we left Newark until we landed back home in Newark. The flights were great, the transfers went smooth, the accommodations were lovely and the excursions were awesome!! Any issues we had were out of everyone’s control and handled appropriately
I would recommend About Australia to anyone who (...)
We have traveled all over the world. Never have we had a trip so well planned. By the third day, we were checking our itinerary and asking ourselves, “what’s the next adventure?” Everything went like clockwork. Hotels, flights, transfers, tours, all were on time and more than we expected. Our only disappointment was having to come home when it was over. Thank you, About Australia, for plannin(...)
The entire experience was amazing! From booking in the short time we had, to the surprise of such a great value and then when we were there, we could not believe how wonderful everything was...from the hotels, to the excursions to the flight and transfers. Absolutely flawless, best value and would highly recommend Marissa and About Australia again! Thank you so much for a wonderful experience!
Making dreams come true. My trip to Australia was amazing and worry free
knowing About Australia had made all the arrangements for an adventure of a lifetime
Thanks a million
We truly enjoyed the trip you planned for us. Everything went smoothly, and the activities you chose for us were amazing.
We usually do our own vacation planning. Grab a Lonely Planet guide book, hop on the internet and get started. I quickly realized that Australia may be different. First, its very large, 95% of the size of continental USA. Second, there is so much to do and see. Third, an itinerary can get very complicated very quickly; multiple destinations, multiple flights, rental cars, and a myriad of(...)
Thank you, Darin for planning our trip of a life time to Australia, New Zealand and Fiji. The whole trip ran smoothly because you had everything set up for us. All the tours were top-notch and beyond enjoyable. The fact that we didn't have to go through the hassle of buying tickets for our tours was super, definitely made our trip so much easier! We seen and experienced so much that we never(...)
Ana did a great job! In less than 3 weeks we saw the top spots ob Australia's south, middle and north. Everything was well organized, just showing the voucher and we could pass.
About Australia Travel Agency and Christopher R (agent), did a great job in organizing, communicating and providing me and my husband with top notch accommodations and exhilarating excursions. Even though we had a few glitches due to acts of God, everything else went as planned. I give them an 'A' for a job well done.
This is the 1st Australia trip, we already thinking going back!
We had a wonderful time, except for a glitch at the Melbourne airport enroute to Cairns. After spending a couple great days in Melbourne going too the Penguin Parade on Phillips Island and the Mooonlit wildlife Conservation park.We got to the airport, we had a voucher for a nonstop flight to Cairns, which after standing in a long line, we were told that that flight had been cancelled days ago(...)
The paper work including what to do pre trip was great, Australia is a long way so Ana extended my return an extra 10 days so I could have more time with son and visit Tasmania. For my return next year I plan on using their services .
My daughter and I had an amazing time Down Under thanks to About Australia. Our hotels were wonderful and located perfectly in order to explore more of the cities we were visiting. All of the recommendations before we left were extremely helpful. It made a last minute trip into a relaxing vacation.
Koda, We just returned from our Australian adventure and wanted to thank you for the great job you did in planning and making all the arrangements. We had such a good time and no glitches of any consequence. That is really something when you are dealing with people our age. All of the vendors (i.e. bus drivers, tour operators, accommodation staff, etc) were great and we would readily reco(...)
Koda and her company were a dream to work with. Everything was easy to understand and tailored to meet our needs. This was our first time using a tour type package and agent and I was glad we did. Our trip was planned out beautifully for us. Everything was streamlined, easy, fun and friendly with top notch impeccable services, tours and hotels. We had a great balance of scheduled tours and ti(...)
I was particularly pleased with how smoothly all the transportation and tour arrangements went. We never had a problem or question about shuttles and everyone was expecting us when we arrived. The trip was fantastic and I wish it could have been longer.
My boyfriend and I (both 72 years of age) have just returned from a six-week, custom-tailored, independent trip to Australia and New Zealand.
We started talking about this trip over a year prior to our departure date. After my initial 2.5 hour telephone conversation with Christopher at About Australia, I knew we had found the perfect "partner" on whom we could depend to help us with all(...)
All the planning and the vouchers worked out just fine. No glitches. Well done.
We had a wonderful trip. Koda's help in planning all aspects of the trip was wonderful. Having never travelled abroad before, we relied heavily on her to help us with planning our travels while in Australia. All bookings were perfect for our likes. We only had one hiccup on a planned tour which was cancelled (no fault of Koda), but didn't bother our trip in the least
Koda was great and kept in contact with us from the intial point and until our return and beyond. All of the events we booked were fantastic. Even though we were fresh off the cyclone the snorkeling of the Great Barrier Reef is a once in a lifetime experience. The tip about getting something for the flight crew paid off as all the flight crew treated us as though we were VIP's and other peopl(...)
Had a fantastic time in Fiji thanks to About Australia. They were knowledgeable about the location and the resorts they chose for us were spectacular. Thanks for all of your help.
We loved our time in Australia! The diversity between Melbourne, Cairns, and Sydney was great. We did several tours including the Phillip Island Penguins, the snorkeling/diving in Cairns (would like to do that one about 10 more times!), the Kuranda Rainforeststation, and the Hop on/Hop off tour in Sydney. We also did some extra exploring at those places and thoroughly enjoyed ourselves. We hi(...)
Koda was very helpful in assisting us in planning our first trip to Australia. The apartments in Melbourne and Sydney was Amazing. It is walking distance to major attractions and we felt very safe. We will definitely recommend about Australia to our friends. Thank you.
We had a very well planned trip by about Australia, the activities were fun. The rooms were fantastic. Only complaint it wasn’t long enough. I’d definitely use them again and recommend them to friends.
They helped me plan a amazing anniversary trip that I will never forget. We had minor hicks up but it was taken care of. I just wanted to share how much I enjoy dealing with About Australia. You have great people working to make business travel as painless as possible. I have worked a lot with Chris Reech – he is brilliant.
He is customer focused, cheerful and always willing to help you f(...)
Thank you for making this amazing trip happen!
Thank you so much Koda for all the recommendations and the itinerary tips! The stay in Melbourne was centered right in the middle - loved the people, lots to eat, lots to do and see. We loved our stay - our balcony was so beautiful - we loved our view so much! Cairns - loved our hotel and everything was in walk-able distance, we had an ocean view, sunrise was magical - wished we extended o(...)
Our first trip to australia is awesome . Quantas airlines staffs are attentive , helpful to meet my needs & assistance .hotels & apartments provided are awesome , clean , spacious & most of all matrtra on kent , very close proximity at darling harbour in sydney. Tours best is penguin , barrier reef .the only minor complaint i have is to remember to call transfers 24 hours prior . . Australia (...)
This was a terrifically planned trip. The detail of the planning by About Australia was amazing. Our trip was 7 weeks long and offered us a great opportunity to see & do as much as possible. When weather changed a planned route, our travel consultant, Ana, was quick to rearrange our travel. She was there to answer my many questions by quickly responding to my emails. I am totally impres(...)
Great experience. Already planning our return. Would like to single out Monique on our foodie tour. Note. Some of our contact numbers at the beginning of the trip connected but hung up after being put on hold
Well designed and good value trip, would recommend to friends
It was an amazing family vacation almost everything was pre-paid and booked we just had to show up and have fun!! Ana was very patient with me and she was able to accommodate all my requeats and answer all my questions.
This was the best trip of my life hands down. I was afraid that since I was saving so much money I would be getting a lesser quality trip, but I was pleasantly surprised!
We had a wonderful time. We enjoyed all of the excursions that were included with our package. We would, however, preferred better hotels. The first one, in Melbourne, was located about 2 blocks from the office where we were dropped off by the shuttle. We had to drag our luggage to the building. We found the apartment to be well appointed, but we had to report to the management that the (...)
The trip that Ana put together for us was nothing short of spectacular and exceeded our expectations which were high. As we traveled from Sydney to Hamilton Island to Byron Bay and back to Sydney we were able to enjoy all the sites and activities we planned and then some! We were privy to some “insider tips” which added so much to our trip. We highly recommend AboutAustralia and plan on using(...)
Loved the locations we visited and the planned excursions. The Mantra hotels were ok but not great. About Australia needs to work on their response times since we didn’t always get answers without feeling like we were nagging. And the day of our departure was very stressful with a changed flight ( no fault of About Australia) and a shuttle driver who arrived 50 minutes late and was lost betw(...)
The trip was incredible. People were unbelievably friendly. Enjoyed the peaceful serenity of Port Douglas. Am very glad we opted for Douglas instead of Cairns. Meridian Hotel was great. Four Mile beach is a must see (sunrise is fantastic) and be sure to climb Flagstaff Hill. Great Barrier Reef trip was ok, but opting not to go into the water was a mistake. Be sure you can tread water or(...)
We had a great time and we were so grateful that About Australia had taken care of all the details. Eventhough we kept making changes to our plans (dates, cities, activities, etc) even during the trip, the staff was super patient and accommodating.
A couple of suggestions: the hotel in Queenstown was not the best (very dated) and it didn’t have air conditioning. We were also surprised whe(...)
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