What is it like to fly to Australia from the US?

TO BE FILED UNDER... WHO NEEDS A TRAVEL AGENT ... UNTIL YOU DO!

We traveled to NZ and AU in March and April this year. After a great deal of discussion with friends and colleagues about where to go and how much time to spend, we headed off.

NZ was first, not only was it one of the most spectacular Venues i have ever been lucky enough to visit, but the driving on the "Other side of the(...)

My boyfriend and I (both 72 years of age) have just returned from a six-week, custom-tailored, independent trip to Australia and New Zealand.

We started talking about this trip over a year prior to our departure date. After my initial 2.5 hour telephone conversation with Christopher at About Australia, I knew we had found the perfect "partner" on whom we could depend to help us with all(...)

Great experience. Already planning our return. Would like to single out Monique on our foodie tour. Note. Some of our contact numbers at the beginning of the trip connected but hung up after being put on hold

What an amazing experience. The accommodations and extra excursions we did were wonderful. The only thing I would have changed was I wished we had a little more time in Sydney (it was more like a very long layover rather than a visit to the city). Ana was wonderful and helped us plan a trip I will always treasure!

I reviewed properties with the travel agency which had some issues, and these comments are said to be considered for future clients. I'm awaiting resolution of an airline baggage charge with which the agency is assisting.
I'll try to post photos after I'm back from catchup mode; having been away a month.
Thank you Ana, for your great service!

Our trip was amazing! Sydney, Fraser Island, and Airlie beach are places we cannot wait to go back to!!! So grateful for the recommendations and trip planning/organization.

A most excellent vacation as a result of working with Marissa Stroud! Perfect accommodations, wonderful tours, and accommodating flights with Virgin Australia.

About Australia (Joanne) did a great job working with us and customizing our trip. It was what we wanted. We certainly saw the bush and outback several times. We found animals in the wild besides at sanctuaries and Steve Irwins Zoo. We believe we saw the real Australia and not just cities. The train trips were what we expected and then some. When they stopped and let us off it was very (...)

Absolutely no complaints! Great accommodation! Everyone was on time to pick us up! Really enjoyed Australia!

We did 24 days in Australia/Tasmania in March/April and loved it! About Australia made all the custom arrangements and things went so smoothly. We had two small issues which were quickly corrected...thank you! Accomodations were great, flights were easy, and the tours were very nice. Loved Kangaroo Island and Tasmania! Would do it all again :-) Thanks to all the agents who helped us!

This was the best trip of my life hands down. I was afraid that since I was saving so much money I would be getting a lesser quality trip, but I was pleasantly surprised!

All the planning and the vouchers worked out just fine. No glitches. Well done.

We really enjoyed the tours that we were scheduled for. The guides on all the tours were excellent, they were all knowledgeable, a lot of fun, we enjoyed chatting with everybody.

Making dreams come true. My trip to Australia was amazing and worry free
knowing About Australia had made all the arrangements for an adventure of a lifetime
Thanks a million

Everything was as good or better than we expected. Sydney was great. Melbourne was very good. The events all worked out well and were better then expected.The return flight was terrible, since it was badly planned by you or Qantas, who ever planned the connection. There was no way for anyone to make the connection to Phoenix. But other then that, it was a great trip. Lou

We had a fantastic experience. Knowing it may be our one and only chance to see down under, we squeezed in as much as possible in 2 weeks. We went to Melbourne, Sydney, Auckland (Tasmania) and New Zealand. The flights, tours and all airport/hotel connections all went off without a hitch. We scheduled many tours but our favorites were the Feeding Frenzy at Bonorong Wildlife Sanctuary in Tasman(...)

Thank you for making this amazing trip happen!

We engaged with About Australia (Darin Hendry) nine months ago for a recommendation on an itinerary for a first time visit and 20th anniversary trip to Australia.
From the beginning the guidance, interaction and ultimate proposal was spot on.

The 2-week journey offered an exceptional variety of terrain, climate and experiences. First stop the Tablelands, rainforest, then beach town, the(...)

The entire experience was amazing! From booking in the short time we had, to the surprise of such a great value and then when we were there, we could not believe how wonderful everything was...from the hotels, to the excursions to the flight and transfers. Absolutely flawless, best value and would highly recommend Marissa and About Australia again! Thank you so much for a wonderful experience!

About Australia and Christopher Reeh set up the most amazing vacation for us. If there was a rating above 5 stars, we would place these travel experts into that category.

Traveling to New Zealand and Australia had been on our wish list for awhile and putting trust in Christopher with our travel plan destinations was the best decision we could have made.

Thank you for the memories.

It was am amazing trip that covered a lot of the country. Only regret was we were running out of time and would have liked to spent more time in each location. Do your study before you go, the instructions in the voucher help but the little things you can miss make it important to study and plan.

This was my first time using About Australia and I was extremely happy with their services. They did an excellent job. Everything was just perfect. The transportation, the hotels, the locations was all spot on. My sisters and I were very pleased. I highly recommend anyone visiting Australia and New Zealand to use About Australia. Thank you so much Marissa for everything you did to make our va(...)

This is the 1st Australia trip, we already thinking going back!

We truly enjoyed the trip you planned for us. Everything went smoothly, and the activities you chose for us were amazing.

The trip you helped me put together for my clients was absolutely perfect!
Thank you so much!!

The whole trip was very well organized . Starting with planning the trip consulting Darin Hendry, he made us feel very comfortable and assured us that we would be well taken care of. He told us what to expect at every cities we stopped. The instructions at each airports when we arrived were so detailed. We felt so at ease in unfamiliar places. The whole trip was very relaxed because we travel(...)

Koda was very helpful in assisting us in planning our first trip to Australia. The apartments in Melbourne and Sydney was Amazing. It is walking distance to major attractions and we felt very safe. We will definitely recommend about Australia to our friends. Thank you.

It was a wonderful trip. well organized. Hotels and people I had to deal with were excellent. I would highly recommend
this outfit to anyone who wants to go to Australia.

Everything was well planned out and taken care of before we flew to Sydney. Plans went smoothly. We had a few changes to make during the planning and Koda was very helpful.

Great flights on Qantas, excellent room accommodations (awesome view from Short Stay apartment in Melbourne), loved being up-close with koalas, kangaroos, wallabies , and adorable fairy penguins. Our guides, Monique and Yasmin, were lovely, and snorkeling on the Great Barrier Reef, was amazing! Australia should be on everyone’s bucket list!

We had a great time, everything happened as planned. No issues there.
The hotel in BroadBeach was great. Hotel in Cairns was old but do able. The hotel in Sydney was not good.
Luckily we changed the plan to stay 3 nights in Cairns and 3 nights in Sydney instead of 4 nights in Cairns. That would have been a big mistake. 2 nights in Cairns would have been enough.

We added a Blue Mou(...)

The only feedback I would like to offer pertains to the Penguin Parade excursion. We had no idea how the day would unfold. Turns out, no one was dressed appropriately seeing that Phillips Island is quite breezy and the temps drop as the sun goes down! If you could suggest that long pants, or even a jacket and blanket are brought, would have helped keep everyone more comfortable as we wai(...)

This was a terrifically planned trip. The detail of the planning by About Australia was amazing. Our trip was 7 weeks long and offered us a great opportunity to see & do as much as possible. When weather changed a planned route, our travel consultant, Ana, was quick to rearrange our travel. She was there to answer my many questions by quickly responding to my emails. I am totally impres(...)

Our first trip to australia is awesome . Quantas airlines staffs are attentive , helpful to meet my needs & assistance .hotels & apartments provided are awesome , clean , spacious & most of all matrtra on kent , very close proximity at darling harbour in sydney. Tours best is penguin , barrier reef .the only minor complaint i have is to remember to call transfers 24 hours prior . . Australia (...)

We had a wonderful time. We enjoyed all of the excursions that were included with our package. We would, however, preferred better hotels. The first one, in Melbourne, was located about 2 blocks from the office where we were dropped off by the shuttle. We had to drag our luggage to the building. We found the apartment to be well appointed, but we had to report to the management that the (...)

Koda, We just returned from our Australian adventure and wanted to thank you for the great job you did in planning and making all the arrangements. We had such a good time and no glitches of any consequence. That is really something when you are dealing with people our age. All of the vendors (i.e. bus drivers, tour operators, accommodation staff, etc) were great and we would readily reco(...)

Had a fantastic time. Great flight arrangements, great cities (Melbourne, Cairns, Sydney), great tours, great food! Our accommodations were very nice, but the location of one was a bit inconvenient (better if had a couple of upgrade options in larger cities). For the most part, we had excellent weather; it rained on two touring days but we were still able to appreciate the sites with the exc(...)

We really enjoyed our trip to Australia. The accommodations exceeded our expectations, especially the apartment in Melbourne. Our first trip to Australia was unforgettable!

We couldn't be happier with our trip to Australia that we booked through "About Australia" Travel Agency. Our agent Ana, helped us customize our trip & figure out 3 cities to visit & an excursion in each city to do. The accommodations were convenient & comfy. The excursions got us out & about the city so we could figure out more places we wanted to visit. Ana walked us through getting all o(...)

I wrote as soon as we got back, but the email did not go through. You did a superb job of booking everything! The trip was perfectly smooth. Both Australia and New Zealand are beautiful and the people are kind. We snorkeled, zip lined, walked, went on planes, trains, gondolas, boats and ferries. We attempted to do every activity and site available and I think we succeeded! Thank you. (...)

Chris was great at helping me plan my trip to visit my daughter in Australia while she was studying abroad. We had 2 weeks and a tight budget! He was great at accommodating me. We decided on Cairns, Sydney and Melbourne. The only hiccup was the transfer from Melbourne airport to hotel. The company called con-x-ion (I think that’s how it’s spelled) had the smelliest van I have ever been in. Th(...)

We had a fantastic and wonderful experience. All our connections went smoothly and the Mantra hotels were very clean and in great locations. The three excursions that were booked for us were exceptional. We would definitely recommend your company to our friends.

We managed to see many of the highlights of several locations in Australia without feeling too rushed. Also received good advice how to plan for the excessive heat, which was quite a change from the snow we left here, and some inside information on hot spots and recommended activities. I especially appreciated Ana's patience as we made some last minute changes in plans. Having the transport(...)

About Australia Travel Agency and Christopher R (agent), did a great job in organizing, communicating and providing me and my husband with top notch accommodations and exhilarating excursions. Even though we had a few glitches due to acts of God, everything else went as planned. I give them an 'A' for a job well done.

Can not describe how wonderful this trip was. Every flight perfect with pickups always on schedule. Each hotel was better than described. The excursions where a highlight of every city and where very fairly priced. We added some additional tours and Chris Reeh our agent from "About Australia" handled these additions with ease.
We enjoyed every day and night . Pickup for tours always on time(...)

The trip was incredible. People were unbelievably friendly. Enjoyed the peaceful serenity of Port Douglas. Am very glad we opted for Douglas instead of Cairns. Meridian Hotel was great. Four Mile beach is a must see (sunrise is fantastic) and be sure to climb Flagstaff Hill. Great Barrier Reef trip was ok, but opting not to go into the water was a mistake. Be sure you can tread water or(...)

Overall, our trip was wonderful. Unfortunately, they had to change agents in the middle of planning so we lost some continuity. Majority of accommodations were great. Tours selected wonderful. My only recommendation for those using About Australia, thoroughly check and read all final documents including seat assignments on airlines.

Our trip was so smooth and so affordable we could not believe it! Accommodations were wonderful - clean and right in the middle of the action in all 3 areas we travelled. Flights were wonderful and transfers reliable and on time. I cannot think of a way it could have been better!

We have traveled all over the world. Never have we had a trip so well planned. By the third day, we were checking our itinerary and asking ourselves, “what’s the next adventure?” Everything went like clockwork. Hotels, flights, transfers, tours, all were on time and more than we expected. Our only disappointment was having to come home when it was over. Thank you, About Australia, for plannin(...)

Melbourne: accommodations were clean and well-located, and the desk staff gave helpful recommendations - it's a walking and foodie city (excellent tour by Monique) - great tour to the animal farm and little blue penguins
Uluru: beautiful accommodations - good dining options - sunrise and sunset tours to Uluru and Kata Juta were amazing - again, informative guides
Cairns: (would have liked (...)

We used About Australia for our 2 week honeymoon. They were very easy to work with and helped us create the perfect itinerary. I loved how customizable everything was and it was very reassuring knowing everything was taken care of. We only had one issue the whole time and that was with our pickup from the airport when we first arrived in Sydney. It wasn’t the way we wanted to start our honey(...)

We usually do our own vacation planning. Grab a Lonely Planet guide book, hop on the internet and get started. I quickly realized that Australia may be different. First, its very large, 95% of the size of continental USA. Second, there is so much to do and see. Third, an itinerary can get very complicated very quickly; multiple destinations, multiple flights, rental cars, and a myriad of(...)

Koda Boulton was the one who helped me and she's was amazing even with all my questions and my unfortunate criminal background. Still got in with no problems and had a great itinerary set up. Couldn't have seen Australia in a better way than that. Strongly recommend About Australia. Good price too! Flexible.

We had a great first time trip to Australia. Darin and About Australia were great to work with. The sites we visited were fantastic. The hotels were excellent. The day trips and operators were first tier. Everything about the trip went smooth and was above expectations. Well Done!

Great trip. Loved every moment of it. Just what I wanted and more.

Best Vacation EVER! I'm not one to write reviews - but our trip to Australia was perfect in every way. From the flights, to the transfers, accommodations, & excursions - everything went without any hitches. Accommodations were comfortable, and the people so very nice. We have NO complaints.

Ana, our rep with About Australia, put a trip of a life-time together for us. Thank you (...)

Koda was great and kept in contact with us from the intial point and until our return and beyond. All of the events we booked were fantastic. Even though we were fresh off the cyclone the snorkeling of the Great Barrier Reef is a once in a lifetime experience. The tip about getting something for the flight crew paid off as all the flight crew treated us as though we were VIP's and other peopl(...)

Our flight to LAX was delayed due to weather connections (our booking), and therefore missed our flight to Melbourne. However, Virgin Australia was wonderful & put us on a flight to Sydney just a few hours later with a connecting flight to Melbourne to arrive only 5 hours late [THANKS VIRGIN!]. All accommodations were great [Rose Gums the favorite despite heat]. Also John & Sue in Port Dougl(...)

My husband and his brother had a very nice time in Australia. Thank you for your help in coordinating this adventure.

Marissa really helped us plan the perfect vacation. She was always available by phone or email, even sometimes after hours. I had a lot of questions and made some changes, and she was very accommodating. We were visiting our son who is attending the University of Newcastle for a semester. We stayed in Sydney and Newcastle during our trip. Some of our favorite things were the sunset cruis(...)

Everything went smoothly. The accommodations were conveniently located. The transfers were on time. The Short-Stay property in Melbourne was above average. Cairns was an interesting experience.

Thanks, Darin, for the wonderful trip you designed for us in Australia. We had a blast! The hotels were right in the middle of things, the tours were amazing and first class, and if I needed advice you were right there for me. I would not have been able to plan this trip without you because you had been to Australia and you knew just where to send me, and in the style I wanted.

Thanks a(...)

Thank you, Darin for planning our trip of a life time to Australia, New Zealand and Fiji. The whole trip ran smoothly because you had everything set up for us. All the tours were top-notch and beyond enjoyable. The fact that we didn't have to go through the hassle of buying tickets for our tours was super, definitely made our trip so much easier! We seen and experienced so much that we never(...)

THIS TRIP WAS AMAZING WAS ABLE TO SEE DIFFERENT LOCATIONS THROUHGOUT AUSTRALIA, EVERYTHING FROM THE FOOD TO THE PEOPLE WAS AWESOME. ALL OF OUR ACCOMODATIONS WERE FANTASTIC. ABOUT AUSTRALIA IS THE ONLY WAY TO GO IF TRAVELING ABROAD TO AUSTRALIA.

We had the best time and I highly recommend Ana Musgray & the "About Aus/NZ" team. I looked into a lot of different agencies prior to planning our honeymoon to Australia and New Zealand. Truth be told, I originally planned to complete all aspects of our trip myself. When finding the "About" team, I loved that they specialize in only a few different places. I also liked how they gave us the ab(...)

The trip of a lifetime for us. All the arrangements worked out beautifully. The accommodations were excellent. All the transportation arrangements happened as expected and we were extremely pleased. Loved all the included tours and those that we chose to do on our own. One day at the Great Barrier Reef, the next at the Rainforest. We especially loved the city of Cairns. Truly one of the best(...)

It was an awesome vacation except for the 24 hours of traveling(LOL).
The hotels were great but made you pay for WIFI, the US does not make you pay for it.
I would definitely recommend to everyone.

My daughter and I had an amazing time Down Under thanks to About Australia. Our hotels were wonderful and located perfectly in order to explore more of the cities we were visiting. All of the recommendations before we left were extremely helpful. It made a last minute trip into a relaxing vacation.

We had a wonderful trip. Koda's help in planning all aspects of the trip was wonderful. Having never travelled abroad before, we relied heavily on her to help us with planning our travels while in Australia. All bookings were perfect for our likes. We only had one hiccup on a planned tour which was cancelled (no fault of Koda), but didn't bother our trip in the least

Fantastic trip, and so affordable! Great flight, outstanding accommodations with wonderful views--39th floor in Melbourne!--Great Barrier Reef and Penguin Island were excellent experiences! Monique and Yasmine were such entertaining guides. This trip with my daughter was one of the very best in this traveler's memory!

THANKS GUYS FOR THE SERVICE. HAVE NO PHOTOS TO ATTACH UNFORTUNATELY

Our 10 day trip to Eastern Australia was extremely enjoyable, and a valuable learning experience. Surfers Paradise was reminiscent of our days on the Jersey shores, only better. The area was very clean, there were many good restaurants and plenty of sites to see. We did sign up for a 1/2 day tour of the waterfalls and rainforest. We could have avoided this since the waterfalls and rainforests(...)

About Australia put together a perfect trip for us to Australia. Their suggestion that we fly Premium Coach on Virgin Australia worked out great, we slept well both ways and literally experienced no jet lag either direction. We were pleased with all of our accommodations and excursions, and when one of our flights inside Australia was cancelled, the owner was immediately on top of the situa(...)

About Australia made it easy to plan our trip to Australia and included everything we needed, ensuring we did not miss any of the most popular attractions. We absolutely loved our trip and are already talking about going back.

We got such a great deal, it made me wonder “what’s the catch?” No catch, just a wonderful adventure!

They helped me plan a amazing anniversary trip that I will never forget. We had minor hicks up but it was taken care of. I just wanted to share how much I enjoy dealing with About Australia. You have great people working to make business travel as painless as possible. I have worked a lot with Chris Reech – he is brilliant.

He is customer focused, cheerful and always willing to help you f(...)

Accommadations were excellent except at the Short Stay Apartments where we were required to walk to another of ther properties— The Australis—which was quite difficult for us to get to with all our luggage. I think it was the one at Kangaroo Island that also wasn’t a good experience because of having to climb 2 flights of stairs to get to the room. The trip to the Great Barrier Reef on the Qu(...)

About Australia and About New Zealand planned our honeymoon amazingly! From listening to the activities we desired to do while there, to ensuring those happened, and arranging all our flights and accommodations, About Australia was great to work with. Our visas were secured and all our travel documentation was provided, which made traveling a breeze! And we had a lot of traveling to do in the(...)

It was amazing, the experience was well worth the cost.

About Australia was amazing to work with making this a vacation of a lifetime! I would highly recommend their services to anyone wanting to travel to Australia. The itinerary was great. The hotels we stayed in were not only wonderful, but were located in super convenient in relation to exploring the cities we were in. Any questions or concerns i had were immediately addressed. Customer servic(...)

Koda was absolutely amazing. Truly the best trip of our lifetime. We cannot thank you all enough for this. We will always use Koda for future trips. 100% satisfied. About Australia will be referred by us to everyone.

Awesome trip, can’t wait to do another!

We enjoyed a great time in New Zealand. We particularly enjoyed the scenic South Island, and Hobbiton on the North Island.

Booking through About Australia made the trip very easy. It was nice not to worry about finding accommodations and flights and they provided good recommendations for each location. I would use the service again. I did feel that we spent too much time in some places and not enough in others, but that likely kept flight costs down.

My only concerns were that two of the accommodations didn't (...)

Thoroughly enjoyed our vacation - Princess cruise New Zealand was great. Hotels in Sydney, Gold Coast were excellent, our hotel in Cairns the room itself was lovely, unfortunately the view from the room was a steel roof and brick wall - again the room itself and the staff were very nice.

Our trip was absolutely amazing! I usually like planning my own trips, but this time around we were in the midst of planning our wedding as well. In addition, we felt like we did not know enough about the South Pacific to know where wanted to go. Our trip was put together beautifully, and honestly we wouldn’t change a thing. Every single flight and shuttle from the airport was on time, ever(...)

It was an amazing family vacation almost everything was pre-paid and booked we just had to show up and have fun!! Ana was very patient with me and she was able to accommodate all my requeats and answer all my questions.

Airline schedule, visas, hotel accommodations, tours were all excellent. The hotels chosen in Sydney, Melbourne, and Port Douglas were excellent both in terms of the venue and the locations in each city. In Sydney, Potts Point was relaxing but close enough to everything to provide a great experience. Melbourne felt busy, but Melbourne Short Stay Apartments were outstanding. And in Port Dougla(...)

The accommodations were wonderful and the excursions were amazing and informative. Thank you for some amazing memories

The trip that Ana put together for us was nothing short of spectacular and exceeded our expectations which were high. As we traveled from Sydney to Hamilton Island to Byron Bay and back to Sydney we were able to enjoy all the sites and activities we planned and then some! We were privy to some “insider tips” which added so much to our trip. We highly recommend AboutAustralia and plan on using(...)

My husband and I heartily recommend About Australia. Although I had done a great deal of research myself, it was wonderful to have these pros take over the details of day trips, accommodations, flights, transfers, and car rental. They put us in hotels that were wonderfully located but met our budget requirements. All three weeks of our Aussie adventure came off without a hitch.

We had a great time and we were so grateful that About Australia had taken care of all the details. Eventhough we kept making changes to our plans (dates, cities, activities, etc) even during the trip, the staff was super patient and accommodating.

A couple of suggestions: the hotel in Queenstown was not the best (very dated) and it didn’t have air conditioning. We were also surprised whe(...)

Ana did such an amazing job! She was super kind and patient through out the process and helped answer any and every question I had. She did a wonderful job of getting a grasp on what I was interested in and everything I needed to support completing the entire trip. We had fantastic tours, hotels, and transportation the whole. It really took the stress out of the traveling and allowed us to ju(...)

Had a fantastic time in Fiji thanks to About Australia. They were knowledgeable about the location and the resorts they chose for us were spectacular. Thanks for all of your help.

In cairns our pickup to airport for trip to sydney was not organized well. The driver picked us up too late and had 6 additional stops! Claudia and I ran to checkin and there was a long line. So she went to priority and I went to service desk. The service desk checked us in. We were lucky to make the flight due to our quick thinking. Also, we were not that pleased with the location of (...)

Really wonderful trip. Everything was arranged ahead of time. All hotels were great. The tours were lovely, including the optional daintree dreaming tour. Well, well worth the money

The trip was worth the money. However, VERY disappointed with location of hotel in Sydney. Although BREAKFREE ON GEORGE was a very nice hotel/apartment I did not appreciate being in the middle of Chinatown.

About Australia was a great company to work with, did a fantastic job in all the planning. thank you